AWC88 Privacy Policy — Your Personal Data Protection

AWC88 ("we", "Platform" or "AWC88") respects the privacy of every individual who interacts with our platform. This Privacy Policy outlines our practices regarding the collection, use, disclosure and protection of your personal information when you use the AWC88 website, mobile app, or any of our offered services.

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international privacy standards. By registering an account or using AWC88's services, you agree to the collection and use of information as described in this Privacy Policy.

This Privacy Policy applies to all AWC88 platform users regardless of access method — whether via desktop web browser, mobile browser, or the official AWC88 app for iOS and Android.

AWC88 collects information solely for the purpose of providing safe, efficient, and responsible services. The following are the categories of information we collect:

Information you provide to us is used exclusively for the following purposes. AWC88 will not use your data for any other purpose without obtaining your consent first:

• Account Management: To open, verify, manage and protect your account at awc88.
• Transaction Processing: To process deposits, withdrawals and all financial activities in your account accurately and securely.
• Legal Compliance: To fulfil legal obligations under the PDPA, anti-money laundering (AML) policy and Know Your Customer (KYC) requirements.
• Service Communications: To send important account notifications, security updates and transaction information.
• Fraud Prevention: To detect, investigate and prevent fraudulent activity, account abuse and other security threats.
• Service Improvements: To anonymously analyse usage patterns in order to improve platform quality and user experience.
• Marketing Communications: To send relevant promotional offers and bonuses — only if you have given consent to receive marketing communications.

Your data security is our absolute priority. AWC88 implements multiple layers of technical and organisational protection to ensure your personal information remains safe from unauthorised access, modification, disclosure, or destruction.

Technical security measures we use:

• 256-bit SSL encryption for all data transmitted between your browser and AWC88 servers.
• AES-256 encryption for data stored in our databases.
• Two-factor authentication (2FA) to protect account access.
• Firewall and intrusion detection systems (IDS) operating 24/7.
• Continuous security monitoring and periodic penetration testing.
• Strict access control — staff can only access data required for their specific responsibilities.

Data retention period: AWC88 retains your personal information for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Financial and KYC records are retained for a minimum of 7 years in accordance with Malaysia's financial compliance requirements.

AWC88 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, there are limited situations where we may need to share your information:

• Service Providers: Third parties we engage to provide support services such as payment processing, server hosting, and analytics — all bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or a legitimate regulatory authority in Malaysia.
• Fraud Prevention: With fraud prevention agencies or financial authorities for the purpose of investigating illegal activity.
• Business Transfers: In the event of a merger, acquisition or asset sale — you will be notified in advance.

AWC88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance Cookies: Collects anonymous data on how users interact with the platform to help us make improvements.
• Functional Cookies: Remembers your preferences such as language and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand traffic and usage patterns in aggregate, anonymous form.

You can control and manage cookies through your browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, please refer to your browser's help section.

Under Malaysia's Personal Data Protection Act (PDPA) and AWC88's policy, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we update or correct any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal information, subject to our legal obligations.
• Right to Restrict Processing: You may request that we restrict how we use your data in certain situations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.

To exercise any of the above rights, please contact our support team via the awc88 platform live chat. We will process your request within 14 working days. In certain cases involving legal compliance requirements, we may not be able to fulfil a specific request in full, and we will explain the reasons to you.

AWC88 services are exclusively for individuals aged 18 and above. AWC88 does not knowingly collect or process personal information from anyone under the age of 18.

AWC88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant changes will be communicated to you via:

• Clear in-platform notifications on AWC88 (pop-up or banner).
• Email to your registered address at least 14 days before changes take effect.
• Update the "Last Updated" date at the top of this document.

Continued use of the AWC88 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns or wish to exercise your privacy rights, the awc88 team is ready to assist. We are committed to addressing all privacy-related enquiries seriously and within the stipulated timeframe.

• Live Chat: The fastest method — available 24/7 directly within the AWC88 platform.
• Privacy Email: [email protected] (displayed as plain text only)
• Response Time: Within 3 business days for privacy enquiries.

For more information regarding platform usage policies, please visit the Terms and Conditions us. For information on responsible gaming, please visit Responsible Gaming.