Terms and Conditions Use of the AWC88 Platform

These Terms and Conditions ("Terms") govern your access to and use of the AWC88 platform, including the website, mobile app, games, payment services and all other features provided by AWC88. These Terms should be read together with the AWC88 Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms, you are advised not to register or use the AWC88 platform. Continued use of the platform following any amendments to the Terms constitutes acceptance of those changes.

To register and use AWC88 services, you must meet the following eligibility requirements:

• At least 18 years on the date of registration.
• Not prohibited by any law, regulation or court order from participating in online gambling activities.
• Register under your own name only — registering on behalf of another person is strictly prohibited.
• Must hold only one (1) active account only at AWC88 at any one time.
• Providing truthful, accurate and complete information during registration.

The AWC88 account registration process is designed to be simple, fast and secure. During registration, you are required to provide accurate personal information including your full name, phone number, and a valid email address. This information is used solely for account management and identity verification purposes.

Each member is fully responsible for keeping their account password confidential. AWC88 will never ask for your password through any communication channel. If you suspect your account has been accessed without authorization, please contact our support team immediately via live chat.

• Usernames and passwords are the exclusive responsibility of the member.
• AWC88 is not liable for any losses arising from the sharing of login credentials.
• KYC verification is required before your first withdrawal is processed.
• Documents accepted for KYC include a valid national identity card (MyKad), passport, or driving licence.
• AWC88 reserves the right to request additional document verification at any time for security purposes.

AWC88 supports a range of secure local payment methods for the convenience of Malaysia members. All financial transactions are processed through an integrated payment system protected by 256-bit SSL encryption.

Deposit: The minimum deposit is RM10 for most payment methods. No general daily maximum deposit limit is set; however, AWC88 reserves the right to set limits based on account profile and compliance requirements. Deposits are usually credited to your account within less than 5 minutes after successful payment confirmation.

Withdrawal: Withdrawals are processed within 1 to 24 hours depending on the chosen method and account verification status. The first withdrawal requires full KYC verification to be completed. AWC88 reserves the right to delay withdrawals for security review or compliance purposes.

• Accepted payment methods: FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and local bank transfer.
• Withdrawals may only be made to a bank account or digital wallet registered under the same member's name.
• Any attempt to transfer funds to a third-party account will be rejected and may result in account suspension.
• Transaction fees, if any, will be clearly stated before the transaction is confirmed.
• AWC88 is not liable for delays caused by banks or third-party payment providers.

AWC88 offers a wide range of bonuses and promotions to members, including welcome bonuses, cashback, reload promotions, and a VIP loyalty programme. Each promotion is subject to specific terms and conditions as stated on the respective promotions page.

In general, the following terms apply to all bonus types at AWC88:

• Bonuses may only be claimed by eligible members in accordance with the conditions stated for each promotion.
• The rollover requirement (wagering requirement) must be fulfilled in full before any withdrawal of bonus funds is permitted.
• Rollover requirements vary by bonus type — please check the promotions page for full details.
• Bonuses may not be combined with other bonuses unless otherwise stated.
• AWC88 reserves the right to void any bonus obtained through fraudulent means or system abuse.
• Accounts found to have abused promotions may be suspended without prior notice.

All games available at AWC88 are provided by internationally licensed suppliers and use a Random Number Generator (RNG) independently audited by certification bodies such as eCOGRA and iTech Labs. This ensures that every game round is fair, random and cannot be manipulated by any party, including AWC88 itself.

• The RTP (Return to Player) value for each slot game is available for members to review.
• Game outcomes determined by the system are final and cannot be disputed on the grounds of "luck" or "minor technical issues".
• Any technical interruptions during gameplay will be resolved in accordance with the procedures established by the relevant game provider.
• AWC88 reserves the right to suspend any game for maintenance or technical reasons without prior notice.
• The use of automated software, bots, data-scraping tools, or any other unauthorised methods to gain an unfair advantage in games is strictly prohibited.

AWC88 members are expected to conduct themselves responsibly and ethically while using the platform. AWC88 is committed to providing a safe and enjoyable environment for all users, and this requires the active cooperation of every member.

• Using the platform for any illegal or fraudulent activity is strictly prohibited.
• Sharing your account with any other individual is strictly prohibited.
• Abusive, threatening, or offensive behaviour towards AWC88 support staff is strictly prohibited.
• Members are responsible for complying with local laws regarding online gambling in their jurisdiction.
• AWC88 encourages members to use the betting limit management tools available in their account to control their spending.

If you feel that your gambling activity requires additional support, we encourage you to visit the Responsible Gaming of ours to obtain relevant information and support resources.

AWC88 reserves the right to close or suspend any member account without prior notice if there is evidence or reasonable suspicion that the member has violated any of these Terms. This includes but is not limited to:

• Providing false or misleading information during registration or the KYC process.
• Owning or using more than one account.
• Abuse of bonus or promotional systems.
• Use of unauthorized software or tools.
• Suspected money laundering or other illegal activity.
• Failure to complete the KYC process within the stipulated timeframe.

Members may also request voluntary account closure at any time by contacting our support team via live chat. The eligible net balance (after deducting any active bonuses that have not met the rollover requirements) will be returned to the member within the stipulated timeframe.

AWC88 provides this platform on an "as is" basis and makes no guarantee that the service will always be free from interruptions, errors, or delays. To the extent permitted by applicable law:

• AWC88 is not liable for any indirect, consequential, or loss of profit arising from use of the platform.
• AWC88 is not liable for losses resulting from internet service disruptions, user hardware failures, or factors beyond our control.
• Any claims against AWC88 must be filed within 30 days from the date of the relevant incident.
• AWC88's maximum total liability to any member under any circumstance shall not exceed the member's net deposit amount within the 30 days preceding the claim.

AWC88 reserves the right to amend, update, or replace these Terms and Conditions at any time due to operational needs, legal changes, or service improvements. Any significant amendments will be communicated to members via:

• In-platform notifications (pop-ups or banners).
• Email to the member's registered address.
• Announcements in the news section or update notifications on the AWC88 platform.

The last updated date at the top of this document always reflects the latest version of the Terms. Continued use of the AWC88 platform following any amendments constitutes acceptance of the updated Terms.

If you have any questions, concerns or require further clarification regarding these Terms and Conditions, our team is ready to assist you:

• Live Chat: Available 24/7 directly through the AWC88 platform or our mobile app.
• Email: [email protected] (displayed as text — not a clickable link)
• Average Response Time: Less than 1 minute via live chat.

For more information regarding our privacy policy, please visit the Privacy Policy. For information on responsible gambling, please visit the Responsible Gaming.